La Quinta by Wyndham Thousand Oaks-Newbury Park

I like the price of the hotel but it really needs to be updated. There were people in the pool area at 3 a.m. in the morning and that was very annoying because the gates don't automatically lock. There needs to be more parking for wheelchair/ADA and side walks need to be fixed for wheelchair use. Also I believe the washing machines and gym area were out of use. The price we paid was good for the hotel because we did get breakfast the mornings we were there but the times we were given were a bit cut short sometimes. I really love the staff and especially Mrs. Brandy at the front desk, such a sweet young lady!!! Keep smiling Mrs. Brandy!!!!

Breakfast was OK but not great. Food could have been hotter. Some kind of scrambled egg, fried egg etc other than hard boiled would be nice with some hash browns.

The location of the hotel was great I had work near by and it worked out perfectly. The room was clean and confortable but it was missing a microwave. I requested an extra space to sleep and the hotel was able to accommodate this for me

The Breakfast was real tasty. We liked staying there. If, you give me their phone # over there I may book something in the near future. If, I can get a good price. They gave me it once and I lost it. The Manager was real nice. He went the extra mile for me. He knows what I mean by that. Thanks for everything.

I had a bad initial experience with Ms. Dallas, night receptionist. Worst employee I have ever had contact with in my life. She was extremely rude, poorly prepared and unprofessional. luckily the next day Mr. Lalo, the manager, quickly and extremely kindly resolved the situation. Thank you very much.